Frequently Asked Questions
Everything you need to know about shopping with The Acorn Store.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be in their original, unworn condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our chart, as sizing can vary slightly between different garment styles and cuts.
What payment methods do you accept?
The Acorn Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and responsibly sourced wool to ensure our products are as kind to the planet as they are to your wardrobe.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.